Msbeepbeep
Platinum Member
Good morning Bill
Just a little venting to let off some steam. I do pretty much all my banking and stock investment transactions exclusively via the internet with the same bank.
Well lately I'm been having some problems signing in as it takes several tries and then I have to answer 3 security questions to prove it's me....let's just say a royal pain in the butt.
Well the bank has determined that the problem is because of certain users having firefox as their browser of choice including yours truly. So they post a warning at the bottom of their welcome page requesting people use google chrome or some other browser well not this guy cause I have zero issues with all the other sites I access.
So the bank has this customer survey quiz asking you to rate them on a 1 to 5 scale. Well I clicked on 1 meaning very dissatisfied and asking them why they are not working with firefox to solve this issue instead of dumping the problem back on the customer's lap. Signed a very disgruntled customer.
Keep in mind this is a bank making billions in profit per year so it's not like they can't afford to fix the issue....thanks for letting me vent I feel better now....![]()