THE Random Chat Thread - AKA "The RCT" - No shirt or shoes required - Open 24 / 7

who is Bixby...haha you must have samsung,created to fill in void since there is Alexa and Siri to fill out the gender....its there to help you and assist you in your needs...you can block the voice activation.....crazy stuff i dont partake in any of it as far as i know....only they know ?????
 

One time... in band camp...

:P
 

Morning world:coffee2:
 

Morning AARC
 

Happy Thanksgiving.

Gobble Gobble.
 

Good morning ARC and Jim. :coffee2:


I also want to wish all of my US friends a great Thanksgiving Holiday weekend! :occasion14:
 

Morning Dave
 

releventchair said:
If the manufacturer is responsible to the retailer, why then does not the retailer (who is presumed to have acquired it wholesale to resell) need to do the wrangling?

If a customer purchases direct from a manufacturer, sure it's then on the customer to be their own liaison.
Click to expand...

Throughout my sales career, I've always worked for the OEM's (Original Equipment Manufacturer) and sold our products wholesale through the Construction/Rental Equipment supply dealers. The dealers have the initial responsibility to service the customer who bought the product from them. If the product proves to be defective from the factory, then the OEM should be contacted and will get involved. I've never sold to the retail public, nor have I sold directly to the end-users. I always relied on my dealers to service the equipment for us, this was the agreement the dealer made when they choose to sell the product.

My suggestion to Jim is... if you're not getting any satisfaction from the dealer that you bought the saw from, then contact the manufacturer directly. When I had a dealer contact me directly about a problematic piece of equipment that they weren't able to diagnose, I would then get our service trainers involved and offer a solution to the dealer and the purchaser of the product. I always offered to directly contact the customer who bought the equipment to let them know that we 'the manufacturer' were aware of the problem they were having and that we would help in any way that we could.

Folks never think of where the item will be serviced when they're buying it, all they're concerned about is getting the lowest price. When the end-users had a problem, they always wanted to vent directly to the manufacturer and I was always happy to let them do this, just as long as they kept the profanity to a minimum. :laughing7:

I remember a motto one of my companies used years ago, "The sweetness of the low price is forgotten, long after the bitterness of poor quality remains"... you get what you pay for. :thumbsup:




 

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ANTIQUARIAN said:
I hear you buddy. :laughing7:

On a more somber note... did you put your sick chick to rest? :sadsmiley:
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Well on the somber note....No
It's a strange little thing-I have the thought of lets get it done-go in and there it is out and about.
Smaller then the other 20 though.
Given the state it was in a few weeks ago and yesterday I'll give it another chance.
It's gained weight, stands up for a longer period of time now.
Though it nods off-lowers her head like it falls into a trance. Touch it and it's like hitting the start button, comes alive starts eating like it hasn't seen food in a week-then nods off-this can be repeated every 15 min.
 

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