This is Bull!
I still can't get scheduled for my dammed license! I diligently check the website every day, sometimes up to five times a day, and NO openings are available even past April 16th! They only test drivers every Thursaday and Friday from 8:00 to 9:00! This is ridiculous. If demand for tests is THAT high that every appointment is booked an hour after the site updates then OPEN UP MORE BOOKINGS! Do it for more than two hours for two days out of the week!
Spring and summer is rolling around, and every kid in the county is getting his license so he can take his girl to Grayson Lake. I'm not doing that, I need a licence so I can take my father up to his terminally ill uncles funeral!
Welcome to bureaucracy. You'll encounter it again. And again.
If your last name starts with a J , then you have an ally that has been trying to bring attention to the slow process. I won't post the article so not to post names.
And the crap method of trying to get an appointment online was well covered.
Your state representative would be next. Then the governor.
Not so much to expect a quick result , but to suggest the Sec. of State be accountable. It claims it's all up and running for drivers tests and did not explain the backlog.
Here's what one place said to contact with concerns about scheduling.
I'd try it. Nothing to lose if they can't help but some time. It's either smoke being blown , or the public affairs office sincerely trying to help.
Be like me and polite as you can be. (More so if aggravated.) It can really help folks who are used to riled up contacts from upset people and have to deal with them all day for a living. I've been thanking folks for thier time and efforts more lately even if they can't help in a timely fashion ,or help at all , and I say we'll get through this. You'd be surprised at the contacts that return being nice in return.
Some actually appreciate the civility.
The S.O.S. gal I talked with was kind enough to send me a parking placard based on my having a disabled plate on the other truck. She probably didn't have to. But was not told she had to either. Just a pleasant fellow citizen calling , trying to get things squared up on the other end of the phone.
[Citizens who have questions or concerns regarding a scheduled appointment are encouraged to contact KSP via
KSPdrivertesting@ky.gov, the account is monitored Monday through Friday, 8:00 a.m. — 4:30 p.m."
Sgt. Billy Gregory
Kentucky State Police
Commander, Public Affairs]