WHAT'S UP WITH MINELAB?
- Thread starter SilverChirp
- Start date
DeepseekerADS
Gold Member
- Mar 3, 2013
- 14,880
- 21,733
- Detector(s) used
- CTX, Excal II, EQ800, Fisher 1260X, Tesoro Royal Sabre, Tejon, Garrett ADSIII, Carrot, Stealth 920iX, Keene A52
- Primary Interest:
- Other
I've had my Etrac, CTX, and Excal each repaired at the Minelab repair facility at Kellyco. And I've met three repair technicians there in person.
These are great guys.
I understand frustrations, but these guys are not the source of the issues.
These are great guys.
I understand frustrations, but these guys are not the source of the issues.
- Jul 27, 2006
- 49,454
- 57,774
- Detector(s) used
- Minelab_Equinox_ 800 Minelab_CTX-3030 Minelab_Excal_1000 Minelab_Sovereign_GT Minelab_Safari Minelab_ETrac Whites_Beach_Hunter_ID Fisher_1235_X
- Primary Interest:
- All Treasure Hunting
You can pay credit card off before the due date and have double your warranty.............
OP
OP
SilverChirp
Full Member
- Mar 21, 2016
- 151
- 1,063
- Detector(s) used
- Minelab CTX 3030
Minelab etrac
- Primary Interest:
- All Treasure Hunting
- Thread starter
- #44
I'm sure the techs are great people. Has anybody here had to wait over 2 months for a "under warranty" repair? Just seems like a long time to wait without even a word.
-SilverChirp
- Jul 27, 2006
- 49,454
- 57,774
- Detector(s) used
- Minelab_Equinox_ 800 Minelab_CTX-3030 Minelab_Excal_1000 Minelab_Sovereign_GT Minelab_Safari Minelab_ETrac Whites_Beach_Hunter_ID Fisher_1235_X
- Primary Interest:
- All Treasure Hunting
I have waited 12 weeks for repairs when repair center was in Vegas and remember when quoted repair time was 4 months.
November 9, 2016 A New Future
OP
OP
SilverChirp
Full Member
- Mar 21, 2016
- 151
- 1,063
- Detector(s) used
- Minelab CTX 3030
Minelab etrac
- Primary Interest:
- All Treasure Hunting
- Thread starter
- #46
Four months!
OMG... That's unacceptable. Sounds like they where trying to run down the warranty clock... 
- Jul 27, 2006
- 49,454
- 57,774
- Detector(s) used
- Minelab_Equinox_ 800 Minelab_CTX-3030 Minelab_Excal_1000 Minelab_Sovereign_GT Minelab_Safari Minelab_ETrac Whites_Beach_Hunter_ID Fisher_1235_X
- Primary Interest:
- All Treasure Hunting
Four months!
That was on non warranty work, not warranty......
OP
OP
SilverChirp
Full Member
- Mar 21, 2016
- 151
- 1,063
- Detector(s) used
- Minelab CTX 3030
Minelab etrac
- Primary Interest:
- All Treasure Hunting
- Thread starter
- #48
I just received a call from a very nice Minelab tech. My machine is scheduled to be on the bench by next week. Thank you Minelab! 
Jason in Enid
Gold Member
- Oct 10, 2009
- 9,581
- 9,202
- Primary Interest:
- All Treasure Hunting
I just received a call from a very nice Minelab tech. My machine is scheduled to be on the bench by next week. Thank you Minelab!
Great news! Its a shame they have so much trouble training and keeping repair techs because they have absolutely wonderful detectors.
OP
OP
SilverChirp
Full Member
- Mar 21, 2016
- 151
- 1,063
- Detector(s) used
- Minelab CTX 3030
Minelab etrac
- Primary Interest:
- All Treasure Hunting
- Thread starter
- #50
I totally agree. I own 3 Minelabs (2 etracs and a CTX) and love them. They are silver sniffing maniacs...
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