Need Opinions On Whites Service Center In Virginia

[Robotics]

"The Virginia location" is manned by a guy who has serviced White's (and formerly other brands, too) for years.... they are more than competent to handle the issues you are having with your detector. You can be confident it will be working perfectly when they are done with your detector.

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Thank for you response. I know a little about the person you may be talking about. And he probably is good (never needed a repair done from there). My father seems to know a bit about him and the over all business they have there. In fact this is where my Dad bought the detector that I now own and am speaking of here.

I will be taken it to this location for sure. I have (finally) made up my mind. Much easier to deal with someone local then somewhere out west that cant even return a simple phone call.

 

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[Normsel]

I wasn't happy with them. I sent my V3i in for repair and got it back about in about 2 weeks. It lasted less than 30 days and I sent it to Whites in OR and they charged me $110 to repair it again. I won't buy a Whites detector again. Just because of that. Some guys brag on Whites service but not me

 

[Treasure_Hunter]

If they stop to answer every call, or return every email or phone message the repair tech will never get any detectors repaired. Most repair centers are small 1 or 2 admins plus a repair tech. Admins can't answer most questions on why detector is doing or not doing something and if you put the tech on the phone to answer your call he isn't repairing a detector.. Now multiply that call by 20-30 calls a day wanting to talk to a tech, how much actual repairs can be done..? Now add another 20+ calls a day with general questions on top of that as well...

 

[sutphin]

GET A HOLD OF CONNIE AND YOU CANT GO WRONG . MY PERSONAL OPINION IT WOULD BE ON THE WAY TO OREGON . WHITES SERVICE CANT BE BEAT . GETTING READY TO SEND MXT PRO IN FOR A TUNE UP . NOW DAYS EVERYTHING YOU BUY THATS IN A BOX HAS BOUNCED OFF A WALL OR TWO . I LIVE CLOSE TO A WHITES SERVICE CENTER TO0 WONT DISCLOSE THE NAME, ITS IN VA NEVER BEEN TO IT , BUT THEY HAVE BEEN AROUND LONG TIME , SO THEY MUST BE DOING SOMETHING RIGHT . BEST OF LUCK....