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WIT said:
You should NEVER ask a buyer for feedback... It is totally voluntary... No feedback is good feedback... Be careful what you wish for
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We had corresponeded several times during and after the sale. I wanted her to have a good 1st ebay experience and teach her the ropes. by the way I left her, her very first pos feedback anyway so she could at least have one. Just checked, she still has one f/b point.

I have had over 800 ebay sales and 99% were good but I only have under 400 feedbacks, makes me look like a newbe compared to those with thousands.
 

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duffytrash said:
i never wait for feedback from the buyer to leave feedback....after they pay they get the positive feedback...they lived up to their part of the bargain...ive got over 800 auctions with 100% feedback...
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I very rarely give feeback unless I get it first. Who know what will happen between the time it leaves the door and the time they get it. I am sure many negs have been given because of the postoffice. Especially this time of the year when slow delivery is bound to happen.
 

duffytrash said:
i never wait for feedback from the buyer to leave feedback....after they pay they get the positive feedback...they lived up to their part of the bargain...ive got over 800 auctions with 100% feedback...
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Good post, and a good way to do business. It's too bad the feedback thing got so fouled up by people. Once you're paid, as you said...the buyer has done what he said he'd do. You should leave positive feedback. waiting to see what feedback he leaves you is NOT how the system is supposed to work.
Jim
 

cyberdan said:
I very rarely give feeback unless I get it first. Who know what will happen between the time it leaves the door and the time they get it. I am sure many negs have been given because of the postoffice. Especially this time of the year when slow delivery is bound to happen.
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That has nothing to do with the buyer. Once the buyer has paid, he's fulfilled his obligation to you. You select the method of shipping...if it gets fouled up, that's your problem...not the buyers. It ain't fair, but that's the way it works. If you can't take responsibility for getting the item to the buyer, you shouldn't be selling. The only exception to that is if the buyer specifies who the carrier should be. Look at it like this...I have a lawn-mowing business (the seller). I contract to mow a person's lawn (the buyer). My employee (the shipper) does a lousy job. The lawn owner (the buyer) complains (leaves negative feedback). It isn't the buyers problem...it's mine (the owner of the lawn-mowing business) I didn't do what I said I would do (get the item to the buyer after he paid for it)
Jim
 

cyberdan said:
I very rarely give feeback unless I get it first. Who know what will happen between the time it leaves the door and the time they get it. I am sure many negs have been given because of the postoffice. Especially this time of the year when slow delivery is bound to happen.
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If you sell something and receive payment, leave feedback... We as sellers can no longer leave negative feedback so you have everything to lose and absolutely nothing to gain, nothing at all... Besides, I believe that feedback can now be changed by both parties once it has been left... This is because some people may leave a neg but then the situation was made good so instead of having to beg ebay to remove it, the buyer can change it to a positive. I'm more than 500 feedback shy of what I've sold too, oh well... it's not hurting a darn thing
 

Jim in Idaho said:
You select the method of shipping...if it gets fouled up, that's your problem...not the buyers. It ain't fair, but that's the way it works. If you can't take responsibility for getting the item to the buyer, you shouldn't be selling.
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Excuse me, the post office is a vendor not an employee. Once the postal worker accepts the package I have done my bit. If the truck sits in a snow storm for 3 days and the package is late is it my fault?

I ordered something for my wife for christmas thru ebay. Yesterday I got a note from my postal carrier telling me my parcel locker was too small and I have to come to the postoffice and pick it up. I immediatly left negative feedback for the ebay seller because he used an extra big box. NOT! I immediatly got upset with the lazy postman for not walking 200 feet to my front door.

You are right if I hire a person to drive it to the buyer and he decides to take a few days and then breaks the item. I could also say it is the fault of feeBay they will not allow me to charge for insurance, they want me to absorb that expense along with other expenses.
 

I, like many buyers on Ebay, do not provide feedback to the seller.

If I make a purchase by 'Auction' or 'Buy-It-Now', payment is made immediately, and within days, its in my hands.

The sellers happy, and I'm happy...end of story.

When I go to Sears, or Penny's or wherever, I don't tell the sales associate she's cute and has a nice smile...

I pay her, get my sack of goodies, say thank you, and leave...

In my opinion, if the seller needs a pat on the butt or a positive stroke everytime a sale is made, then they are in the wrong business...

The sellers are in the business to make a sale and turn a profit...not to gets ego boosts....
 

stefen said:
I, like many buyers on Ebay, do not provide feedback to the seller.

If I make a purchase by 'Auction' or 'Buy-It-Now', payment is made immediately, and within days, its in my hands.

The sellers happy, and I'm happy...end of story.

When I go to Sears, or Penny's or wherever, I don't tell the sales associate she's cute and has a nice smile...

I pay her, get my sack of goodies, say thank you, and leave...

In my opinion, if the seller needs a pat on the butt or a positive stroke everytime a sale is made, then they are in the wrong business...

The sellers are in the business to make a sale and turn a profit...not to gets ego boosts....
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What are you talking about? When you go to Sears or Penney's or whatever... you know who your dealing with. On Ebay you don't have a clue who your dealing with without these ratings. Feedback is the system instilled to let you know who you are dealing with. It has nothing to do with an ego boost or a pat on the ass for Christ's sake. That being said, I leave feedback for buyers as soon as I ship their item to them. Whether they reciprocate or not, is on them.
 

stefen said:
I, like many buyers on Ebay, do not provide feedback to the seller.

If I make a purchase by 'Auction' or 'Buy-It-Now', payment is made immediately, and within days, its in my hands.

The sellers happy, and I'm happy...end of story.

When I go to Sears, or Penny's or wherever, I don't tell the sales associate she's cute and has a nice smile...

I pay her, get my sack of goodies, say thank you, and leave...

In my opinion, if the seller needs a pat on the butt or a positive stroke everytime a sale is made, then they are in the wrong business...

The sellers are in the business to make a sale and turn a profit...not to gets ego boosts....
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I understand the point you are TRYING to make but... You must not have an understanding of how ebay works because this is completely wrong in every way. See Diggum's post for an explanation.
 

cyberdan said:
Excuse me, the post office is a vendor not an employee. Once the postal worker accepts the package I have done my bit. If the truck sits in a snow storm for 3 days and the package is late is it my fault?

I ordered something for my wife for christmas thru ebay. Yesterday I got a note from my postal carrier telling me my parcel locker was too small and I have to come to the postoffice and pick it up. I immediatly left negative feedback for the ebay seller because he used an extra big box. NOT! I immediatly got upset with the lazy postman for not walking 200 feet to my front door.

You are right if I hire a person to drive it to the buyer and he decides to take a few days and then breaks the item. I could also say it is the fault of feeBay they will not allow me to charge for insurance, they want me to absorb that expense along with other expenses.
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No...In this case the Post Office is a sub-contractor to you, as far as the buyer is concerned. And all contractors are responsible for the subs they hire. You didn't agree to get the item to the post office....you agreed to get the item to the buyer in exchange for the buyer getting the money to you. If he gets the money to you, it is your responsibility to get the item to him. you can bob and weave all you want, but your responsibility doesn't end at the shipper...it ends when the buyer has the item he paid for. Now, you can get insurance, and make the buyer pay for it...that's a cost of doing business, and the buyer should pay for it.....but it still doesn't end your responsibility...it just makes it so when you send the buyer his money back, the insurance company absorbs your loss on the item, and sends you your money. IMO any seller should know what the insurance cost will be, and it would be smart to build it into the bottom line figure for the auction. That way, even if the shipper screws up you are covered against loss, and you can reimburse the buyer with a smile on your face. Which leads to positive feedback.
Jim
 

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Diggumup,

Your response is as the seller, whereas my position is as the buyer...

As the buyer, when I have paid, my obligation has ended. No kisses or hugs...

And as you yourself said, " I leave feedback for buyers as soon as I ship their item to them. Whether they reciprocate or not, is on them."

Essentially, we agree...
 

stefen said:
Diggumup,

Your response is as the seller, whereas my position is as the buyer...

As the buyer, when I have paid, my obligation has ended. No kisses or hugs...

And as you yourself said, " I leave feedback for buyers as soon as I ship their item to them. Whether they reciprocate or not, is on them."

Essentially, we agree...
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Actually, your response is that of an uninformed newbie ebayer. You've missed the point entirely.
 

duffytrash said:
i never wait for feedback from the buyer to leave feedback....after they pay they get the positive feedback...they lived up to their part of the bargain...ive got over 800 auctions with 100% feedback...
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I did the same for a while, but got very tired of no return feedback. Now I just leave feedback for those who do. The percent of people that do the feedback has been virtually the same. Less wasted time for me, but this is just the way I decided to do it, to each their own.
 

SEANO said:
I did the same for a while, but got very tired of no return feedback. Now I just leave feedback for those who do. The percent of people that do the feedback has been virtually the same. Less wasted time for me, but this is just the way I decided to do it, to each their own.
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I don't see anything wrong with that. My gripe is people who use feedback as a "revenge" tool. The buyer pays, the seller fouls up, and then when the buyer leaves negative feedback, the seller does too....even though the buyer did his part. That really yanks my chain.
One bad thing about the way you do it, though, is if everybody did that, there would be no feedback. if that was the case, the slimeballs would keep scamming people, because nobody would know who they are. The best method for everybody is, since the buyer pays before the seller ships...the seller should leave feedback first.
Jim
 

Jim in Idaho said:
I don't see anything wrong with that. My gripe is people who use feedback as a "revenge" tool. The buyer pays, the seller fouls up, and then when the buyer leaves negative feedback, the seller does too....even though the buyer did his part. That really yanks my chain.
One bad thing about the way you do it, though, is if everybody did that, there would be no feedback. if that was the case, the slimeballs would keep scamming people, because nobody would know who they are. The best method for everybody is, since the buyer pays before the seller ships...the seller should leave feedback first.
Jim
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Sellers cant list bad feedback no more..
 

Jim in Idaho said:
I don't see anything wrong with that. My gripe is people who use feedback as a "revenge" tool. The buyer pays, the seller fouls up, and then when the buyer leaves negative feedback, the seller does too....even though the buyer did his part. That really yanks my chain.
One bad thing about the way you do it, though, is if everybody did that, there would be no feedback. if that was the case, the slimeballs would keep scamming people, because nobody would know who they are. The best method for everybody is, since the buyer pays before the seller ships...the seller should leave feedback first.
Jim
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This topic has been discussed before. Just stating the way I do it. Ebay lost most of its creditability with me after they decided no negative feedback allowed by sellers. Gotta go where the traffic is, but not for all items :) For the most part I find Buyers pretty nice, just the damn bad eggs that suck.
 

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