Whites Advertisement Lies about the BHID 300

[Sandman]

I bought a new Whites Beach Hunter ID 300 and decided I got taken in again by false advertising. The BHID 300 has a nice larger yellow coil that floats. Whites advertisements states. "FEATURES
NEW! 300mm 12-inch spider search coil with near-neutral buoyancy."

If you let go of the shaft, why does the coil float up to the surface? Neutral buoyancy means it stays where it is left. Near-neutral means it either sinks slowly or it slowly floats upward. As it stands you must force your arm to hold it down.

No big deal you say, it means to make it right you need to add a sock filled with sand to the coil or the shaft which adds water resistance to tire you out faster. The coil is OK if you don't go in the water, however there are other problems which I will dwell on in another post.

To those of you that use this detector and think I am all wet, I say till you have used other detector to compare it too, just be happy that you are leaving more targets in the sand for the rest of us to find. Do your homework......

 

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[LX Kid]

Yep! That's why I bought and installed the 10" EXcelerator coil for mine. I put it on a couple of days ago and I've not gotten a chance to try it out yet though. Think it's going to work out fine though.

 

[GibH]

Yep! That's why I bought and installed the 10" EXcelerator coil for mine. I put it on a couple of days ago and I've not gotten a chance to try it out yet though. Think it's going to work out fine though.

Yeah, but if you shell out close to a grand for a metal detector, you shouldn't have to spend an extra couple of hundred to make it useable for it's intended purpose.

 

[jeff of pa]

"Lied" seems a severe accusation, unless you have absolute proof that the ad is deliberately deceptive. Are you sure that every coil is like the one you have, and that no manufacturing error or running change in design is involved? Have you actually contacted White's to ask them about the coil on the unit that you purchased? Have you posted a question or complaint on the White's forum to see whether others are experiencing the same problem? In any case, why not give White's an opportunity to resolve this issue for you, rather than openly accuse them of false advertising?

 

[Bassfish]

Define "Near Neutral" ?

 

[Sandman]

I have contacted Whites and so far have not heard from them. Whites website and brochures state the 300's 12 inch coil is near neutral buoyancy. A coil that floats is not near neutral buoyant when it floats to the surface to stick out of the water when you are using the scoop. This coil is fine for searching on the above water sand.

I am glad I have other fine detectors and will stick this one in a dark closet.

 

[Indasurf]

Yep! That's why I bought and installed the 10" EXcelerator coil for mine. I put it on a couple of days ago and I've not gotten a chance to try it out yet though. Think it's going to work out fine though.

The old BHID 9.5" coil was a real floater! I believe you had the older model that you changed for the 10" coil?

 

[Indasurf]

Define "Near Neutral" ?

That's a good question too! I would think "neutrally buoyant" means no weight and will hold on its own to the bottom.

I would also think "almost neutrally buoyant would be the same as "near neutral buoyant" which would mean it will float on its own sort of in the middle.

I guess "not neutral buoyant" would mean it will completely float to the surface fast and hold there.

Now there's a BIG difference between the old BHID and the newer 300 coil in terms of the buoyancy.

It does have some slight buoyancy to it but I don't find it difficult to maintain on the bottom at all (that's just me).

 

[Indasurf]

I have contacted Whites and so far have not heard from them. Whites website and brochures state the 300's 12 inch coil is near neutral buoyancy. A coil that floats is not near neutral buoyant when it floats to the surface to stick out of the water when you are using the scoop. This coil is fine for searching on the above water sand.

I am glad I have other fine detectors and will stick this one in a dark closet.

White's had to choose a coil that would work well at all areas of the beach and I think they did a fine job with that goal in mind!

I've owned those heavy "only diving" type coils and they're a real pain on the wet and dry due to the weight. Yes they're fantastic in the water only, but a real chore over other areas at the beach (at least for me)!

I'll take the slight buoyancy of the 300 coil (much better than the older 9.5 one) as I don't find it difficult to use. If I did have trouble with it I'd just add some removable type weight when working deeper in the water. I also like to hunt the wet with an occasional dry sand run if nothing is happening in the water areas.

Sorry you don't like the machine. You could sell it for close to what you paid as its only been used once.

Hope it all works out for you!

Thanks!

 

[The-Bone]

i will say this sandman, i have the BHID with the 950 and you have to have a gorilla's arm and shoulder to hold that thing down...i almost bought the bigger coil to put on my machine because i thought whites had fixed the problem of the coil rocketing towards the top...sorry to hear that they did not....what sucks is that the machine does perform well...you would think whites would be EMBARRASSED to have legions of people running around with old sand filled socks wrapped around their machines to weigh them down. They should at the VERY LEAST offer a weighted coil cover for those using the machine underwater. It is unthinkable that they should continue making this without rectifying the coil issue

 

[Indasurf]

i will say this sandman, i have the BHID with the 950 and you have to have a gorilla's arm and shoulder to hold that thing down...i almost bought the bigger coil to put on my machine because i thought whites had fixed the problem of the coil rocketing towards the top...sorry to hear that they did not....what sucks is that the machine does perform well...you would think whites would be EMBARRASSED to have legions of people running around with old sand filled socks wrapped around their machines to weigh them down. They should at the VERY LEAST offer a weighted coil cover for those using the machine underwater. It is unthinkable that they should continue making this without rectifying the coil issue

I agree with you 100% that a full "weighted coil" option for underwater use would be great!

The newer 300 coil is more neutrally buoyant over the older 9.5 stock.

If you chest mount the box and get rid of the inferior s-shaft (add a straight shaft) the balance is improved greatly with less effort needed for water use (at least for me).

Thanks!!!

 

[Treasure_Hunter]

"Neutral buoyancy is a condition in which a physical body's mass equals the mass it displaces in a surrounding medium. This offsets the force of gravity that would otherwise cause the object to sink. An object that has neutral buoyancy will neither sink nor rise." Wikipedia......



Near Neutral buoyancy, a coil should move only slightly, slowly rising or sinking to a small degree, but it should never float to the surface, even slowly, if it does it would be buoyant.



Main Entry: buoy·ant

Pronunciation: \ˈbȯi-ənt, ˈbü-yənt\

Function: adjective

Date: 1578

: having buoyancy: as a : capable of floating b : cheerful, gay c : capable of maintaining a satisfactorily high level <a buoyant economy>

Webster....



Sorry to hear about your problem SM, let us know what Whites says, I would be interested in their reply...

 

[Sandman]

UPDATE.

Whites has contacted me and they are going to refund my money. I was going to keep it and add weight to keep it down, but on second thought that would take to much extra work when other detectors don't require it.

Whites service is still A-1 and want to do right with their customers.

 

[Treasure_Hunter]

UPDATE.

Whites has contacted me and they are going to refund my money. I was going to keep it and add weight to keep it down, but on second thought that would take to much extra work when other detectors don't require it.

Whites service is still A-1 and want to do right with their customers.

Glad to hear they are working with you, says a lot about Whites and their commitment to customer service and satisfaction......

 

[GibH]

I'm also glad it worked out. It's good to know when a company still cares about customers. I'd like to buy an Excal next year, but from what I've been hearing about Minelab's customer service, not real sure that's gonna happen.

 

[Treasure_Hunter]

I'm also glad it worked out. It's good to know when a company still cares about customers. I'd like to buy an Excal next year, but from what I've been hearing about Minelab's customer service, not real sure that's gonna happen.

I have owned Excals for over 3 years, sent in one unit twice to Minelab and been very happy with both experiences. Sure we would all like everything to be free, but lets be realistic. Both trips in were on detector over 5 years old, not under warranty.

First trip took less then 3 weeks, cost me $100 including return shipping, and they replaced headphone that had gone bad, replaced all O-rings plus I had them put on new label.

Second trip cost me $60 they replaced a bad coil, I furnished a spare coil I had, trip took little over 3 weeks, and that is door to door there and back.

My experience has been good with Minelab service department........

 

[johnnycat]

I'm also glad it worked out. It's good to know when a company still cares about customers. I'd like to buy an Excal next year, but from what I've been hearing about Minelab's customer service, not real sure that's gonna happen.

I have owned Excals for over 3 years, sent in one unit twice to Minelab and been very happy with both experiences. Sure we would all like everything to be free, but lets be realistic. Both trips in were on detector over 5 years old, not under warranty.

First trip took less then 3 weeks, cost me $100 including return shipping, and they replaced headphone that had gone bad, replaced all O-rings plus I had them put on new label.

Second trip cost me $60 they replaced a bad coil, I furnished a spare coil I had, trip took little over 3 weeks, and that is door to door there and back.

My experience has been good with Minelab service department........

Minelab's service dept'. did go through a good bump the first part of the year. However, in March my brother sent his X-70 and got it back in a total of 7 days, there and back.

 

[Treasure_Hunter]

I would not hesitate to buy another Minelab, in fact the odds are at least 99.9999% that I will....... I usually buy used, but doesn't mean I wouldn't new sometime, I have in the past...

 

[Sandman]

I sent off the Whites Beach Hunter ID 300 to Whites factory in Sweet Home, OR. Friday and they should get it Sept. 17 th. I wondered when I sent it off if somehow the coil that was installed on the BHID was the same one that is used on the DFX and MXT and got the Beach Hunter decal. Cause the coil floated like a cork and couldn't have been filled with epoxy but foam.

I was thinking of playing with a Surf Pro PI dual field, but is is advertised as having a new "near-neutral buoyant coil" too. It is hard for a company to have one detector that appeals to the dudes working the dry sand and the one playing in the water. Add to this the divers that require something that can be taken deeper than 25 feet. But there are less hairpins out that deep for PI's to find.

I don't know why Whites can't have coils that are like the Minelabs. They aren't heavy, but can be used easily in both dry and water hunting.

 

[pistolpete]

Sandman, I hookah dive with my Dual Field mounted on a scuba shaft and if I let go of the detector, it floats right to the top!