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Good old GB2 will always be a part of my stable but the new GB Pro model only is really shining up here in the Golden Crescent in HIGHLY mineralized soil. It has reopened beat to death patches for at least a half a dozen folks I know-John
Woof....Fisher better shape up on the customer service real quick or the future of there business is short term
I am looking for gold and only gold! I am no longer coin hunting or relic hunting! gold only! (In the deserts and mountains)so I guess its a gold bug 2 or the pro?
thanks dave! but does the gold bug pro rank up there with the gold bug 2. can the pro find small gold?
Our customer service dept. has a pretty good reputation these days, but the nature of customer service is that it doesn't always come out the way the customer wants, most often due to a misunderstanding on someone's part, and not infrequently because the customer's expectations were unreasonable.
Regarding the specific incident to which you refer, with no facts being offered there's nothing I can pass on to customer service dept.
--Dave J.
Dave,I assure you,"expectations",were none other than the truth,a little help,and stand behind the product....I dont think that is too much to ask,and when that is an issue,something is wrong.A brand new detector that didnt work was sent back twice and returned bad both times to be told it was a bad coil.....it wasnt,but if it was,it was the stock coil and should have been fixed?The customer service rep was extremely rude as well.Fortunatly I was not the customer,but was trying to help out a friend that I had recommended buying the detector.Trust me when I tell you,you lost that customer,and every body he will ever talk to.