Togreenfeet
Silver Member
Along these same lines, I tried to talk to someone recently that holds my college loans. After being placed on hold for 35 minutes, and told "this conversation is being recorded" I couldn't understand the person trying to talk to me. I asked to speak with someone who spoke English.... She became real angry with me, I said I can't understand you are you taping this conversation? Yes, good then I am too, oh but you can't do that, oh yes I can as long as both parties know and agree....... Click.... She hung up.... The reason I was on hold for so long? My call had to be routed thru their call center in India
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