I just got my first neg feedback in years.

[FreedomUIC]

Dan,
I have only purchased items from EBay vendors, including some from this sub-forum. I always leave five stars and positive comments on everything I buy.
I know that EBay charges different fees to highly rated sellers and I hope by doing this I am helping the seller out. There was only one time I left a negative
comment, never neutral. The seller tried to pawn off a bunch of junk coins that were not what was pictured and I called them out on it. I wanted a refund
and they said no, contacted PayPal, filed a claim and then contacted EBay. I won, my money was refunded and found out the seller was removed from
EBay for whatever reason. I still had the box the coins came in and I am an honest person. I boxed them up and sent them to the address on the return
label printed out by EBay (I am making an assumption). The box came back undeliverable, person not at address.

I still have them and occasionly look around ebay hoping to find the person again and return what is rightfully theirs. Guess the moral is get E-Bay involved
and they should right the wrong. I always hear that E-Bay sides with the buyer and never the seller, which I believe is not right especially in your case.

:FingersCrossed: for a quick resolution.

 

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[mjm579]

This newbie has 3 feedback points and i want to make it 4.
But remember sellers can't give negative f/b because buyers are all saints.

I need a scathing "positive" comeback.

here is my sale
Lots of Watches Bulk Battery Watches 4 Pounds Free Priority Mail as Is | eBay

I have literally sold over a dozen of these and everyone was happy.

here is what he wrote
i was not expacting that kid junk you will send it to me i was realy craps

Obviousally he is not American born or he flunked out of 3rd grade.

You can also call eBay directly. They may not remove the negative feedback, but they can give you tips and tricks for working with the buyer to remove the negative strike. I had a similar thing happen. I was most upset that the buyer didn't contact me before leaving back feedback. I mean, come on, don't you at least call a vendor to rectify the situation before contact the better business bureau

Anyway, since the buyer was new, he didn't understand the implications or even the rules for leaving negative feedback.

Try reaching out to the buyer. If that doesnt work, you have proof to show eBay what you did to address the issue.

Best of luck.

 

[cyberdan]

Try reaching out to the buyer.

I am not going to waste my time. I showed pictures of good things and pics of the bad things he might get. I even pointed that out in my description. He never contacted me to talk refund or ?? I will just wait a bit then contact ebay about his "offensive" language. I am not worried about 1 neg.

 

[Iron Patch]

I am not going to waste my time. I showed pictures of good things and pics of the bad things he might get. I even pointed that out in my description. He never contacted me to talk refund or ?? I will just wait a bit then contact ebay about his "offensive" language. I am not worried about 1 neg.

Based on experience if the buyer doesn't revise the feedback you're going to be stuck with it. I say that only having done the one step to challenge it. It ticks me off, but I get over it quick because when my ebay is best it's like a machine that I have to focus on keeping rolling and a bad feedback or two is not going to make a difference. My advice to you if it really bothers you that much would be to stay on ebay constantly to try and have it removed. I think just going through the process easily gets lost, or avoided, and yields little to no results. There's always going to be irrational people and you just have to keep doing what you're doing and leave them in the past.