Bayoutalker
Sr. Member
- Joined
- Sep 30, 2012
- Messages
- 360
- Reaction score
- 326
- Golden Thread
- 0
- Location
- Highlands, TX
- Detector(s) used
- Garrett AT Pro
Minelab Equinox 800
- Primary Interest:
- All Treasure Hunting
When I had to send my headphones in for repair it took a long time to get them back even though they replaced them and not an actual repair. That should have been a quick turnaround but it wasn't. The first estimate came and went with nothing received. After a couple more phone calls to them I asked for a supervisor. When he got on the phone he said they were having a hard time getting new ones in. With a little more complaining from me he found a set and got them sent out.
I would prefer not to have trouble but if it happens I don't mind sending it in but if it takes a long time to get it back that's not acceptable. As I see more of these kinds of problems it doesn't make me want to buy more of their products. I hope they step it up and get back on track.
I would prefer not to have trouble but if it happens I don't mind sending it in but if it takes a long time to get it back that's not acceptable. As I see more of these kinds of problems it doesn't make me want to buy more of their products. I hope they step it up and get back on track.
