New AMinelab USA Repair Center

[slider66]

Kellyco is no longer repairing Minelab equipment. The new repair facility is located in PA. Here is their number and address.

Detector Center
190 Oak Shade Road
Alum Bank, Pa 15521

Phone numbers are
630-401-8154 and 630-401-8159

I sent my CTX in for repair and was told turn around would be about two weeks.

 

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[Minelab Jamie]

Please be sure to contact us for a RMA (return material authorization) number prior to sending in your repair! You can also contact us at [email protected] and our customer service line is 877-767-6522.

 

[Pacific_Searcher]

I Mailed in my Excal II to the service center at Kellyco it arrived there last week. Do i need to do anything ?

 

[Minelab Jamie]

I Mailed in my Excal II to the service center at Kellyco it arrived there last week. Do i need to do anything ?

Hi Pacific_Searcher, please contact us at [email protected] with your information so we can verify the status of your detector.

 

[SeabeeRon]

Kellyco is no longer repairing Minelab equipment. The new repair facility is located in PA. Here is their number and address.

Detector Center
190 Oak Shade Road
Alum Bank, Pa 15521

Phone numbers are
630-401-8154 and 630-401-8159

I sent my CTX in for repair and was told turn around would be about two weeks.

Are you sure about the KellyCo part of this?

Maybe Threasue_Hunter will chime in.

 

[Jason in Enid]

following

 

[slider66]

I’m positive I spoke on the phone to Kellyco


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[Keppy]

Maybe Threasue_Hunter will chime in.

I am sure that TH will give us some info. why they left kellyCo.

 

[choppadude]

That is the best news I have heard in a long time. It seems that Minelab is listening to us and doing something about it. Too bad Kellyco did not deal with this sooner as they might have been able to keep the repair center. Personally I do not like the way they do business. Have heard that they are taking pre payment for the Equinox already. Have pre ordered mine from another dealer and was not required to pre pay nor have any of my friends who have pre ordered from other dealers been required to pre pay. For crying out loud the unit is not even in production yet and Kellyco is collecting interest on customers money from now until Feb!

 

[choppadude]

I am sure that TH will give us some info. why they left kellyCo.

Yes and it will be everyone's fault except Kellyco

 

[Keppy]

Yes and it will be everyone's fault except Kellyco

I do not think TH wants to talk about it..

 

[G.A.P.metal]

I think Keith/Fort Bedford Detectors is in Alum Bank PA.
Keith also has his business at 190 Oak Shade Road.
I think that rascal Keith is up to something
Gary

 

[Rick K]

The question is .... who will work on the detectors. Keith’s webpage says nothing about repair or technical facilities.

 

[G.A.P.metal]

That`s his address on his web page !

 

[Keppy]

You would think Keith would give us some info then.

 

[G.A.P.metal]

I spoke with Keith a couple weeks ago,told me he was up to something big.
I thought he meant a bigger coil on his detector
Gary

 

[Dan(NM)]

My CTX is at the PA. facility right now, got there Thursday and was on the bench the same day. I got a text message that afternoon about the status of the repair. I'm very pleased so far.

 

[Rick K]

Any word on non-warranty repairs or repairs for other ML models?

 

[slider66]

My CTX is at the PA. facility right now, got there Thursday and was on the bench the same day. I got a text message that afternoon about the status of the repair. I'm very pleased so far.

That’s great news. My ctx is due there Monday. I hope to have mine turned around fast. [emoji4]


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[jeff of pa]

I stickied this to the Top ^