Who leaves feedback first??

[NJ Marty]

Ive just gotten back into Ebay selling. I remember leaving feedback first when I got a prompt payment, that was years ago. Who waits for feedback before leaving any?

 

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[duffytrash]

I leave the feedback for the buyer as soon as I get the payment...hes completed his portion of the deal and if it went well that's the time...

 

[diggummup]

I used to leave it as soon as payment was made. Nowadays, I sometimes leave it automatically, and sometimes i'll wait a while if I think there is an outside chance they may have a complaint. People can be nitpickers at times, especially when they don't fully read the description and examine photos closely. For the most part I wait about a week after it's been delivered. Then I send them a message thanking them for their purchase and telling them that I left positive feedback for them. I don't ask for it, they usually get the hint, well half of them anyway.

 

[Tallone]

I always wait a couple of weeks for the buyer to receive the item and look it over carefully. If he hasn't contacted me with a complaint after a couple of weeks, I will leave positive feedback for him and hope he will return the favor. If a buyer leaves positive feedback first about me, I will leave the same for him right away.

 

[clovis97]

As a seller, I never leave feedback first.

IMO, I don't want to leave FB first, and then have the seller open a case against me.

 

[gunsil]

I leave the feedback for the buyer as soon as I get the payment...hes completed his portion of the deal and if it went well that's the time...

I believe this is the proper way to do it and the way I do it too as a seller. As a buyer I won't leave feedback for a seller that doesn't leave me a good feedback upon fast payment. Since a seller really can't give a buyer bad feedback why withhold it?? I believe most buyers are more likely to leave a good feedback when they see a seller has promptly given them one.

 

[Iron Patch]

There's no reason to not leave it first, and if you don't you just cut yourself out of a lot of positive feedback.... because buyers expect you to leave it first.

 

[AndyE89]

I agree with Iron.

If you were behind a counter at your store, would you not say thank you when someone handed you cash for an item? It is the same idea. They have completed their part in the transaction. When you wait, it just seems you are insecure about the item you are selling, and waiting for a case to be opened.

I know there are some bad apples in the Ebay buyer area, but Feedback is an important part of ebay, as well as any business.

 

[deserdog]

I leave feedback when I ship the item, and then send the buyer an email with the scheduled delivery date so they have a ballpark figure of when it should arrive.

 

[cyberdan]

it just seems you are insecure about the item you are selling, and waiting for a case to be opened.

I am not insecure about my products, it is the buyer that can come up with any number of excuses.

I only leave feedback after i get f/b. I have gotten one neg in the last 11 months and a couple of cases opened against me in the same time. NOT ONCE DID THE BUYER CONTACT ME FIRST!!!!!!!!!!!!!!

The cases were stupid little things that I would have corrected had they contacted me first. They never wold have gone to an open case.

The neg f/b was because some foreigner (in USA) couldn't read simple English. His basic complaint was described in the listing.

and yes you can leave neg f/b you just have to word it properly.

"Great ebayer. one FB point and he backed out on this auction."

 

[treasurekidd]

I leave feedback immediatley upon receiving payment, and after almost 1,500 transactions, have never regretted it. Once the buyer has paid, they've completed their side of the transaction, and they owe me nothing more. I leave feedback, send them a note thanking them for their purchase, and then again with the tracking number once the item has shipped. I agree with the comment above about seeing it as a "THANK YOU" for your order, and it's never bitten me after the fact at all.

 

[l2hunt]

i usually wait and see how the communications go, and if the item is as described and works as posted.

 

[AndyE89]

I completely understand your situation Dan. I mean, the Ebay protocol leaves sellers extremely vulnerable after they sell an item. This is just another fault in the Ebay system. The bad apples that do abuse this system should not be buying on ebay, nor anywhere else for all I am concerned. I do totally hear you on the fact that some ebay buyers will fabricate situations in which it is the sellers fault, when in actuality it is just one of those people that will never be satisfied.

By me saying insecure, I did not mean it offensively I meant it more as in, you never know the type of buyer you get, but in the long run there is not much you can do either way when it comes to Ebay, Buyer is always right.

 

[Jim in Idaho]

I completely understand your situation Dan. I mean, the Ebay protocol leaves sellers extremely vulnerable after they sell an item. This is just another fault in the Ebay system. The bad apples that do abuse this system should not be buying on ebay, nor anywhere else for all I am concerned. I do totally hear you on the fact that some ebay buyers will fabricate situations in which it is the sellers fault, when in actuality it is just one of those people that will never be satisfied.

By me saying insecure, I did not mean it offensively I meant it more as in, you never know the type of buyer you get, but in the long run there is not much you can do either way when it comes to Ebay, Buyer is always right.

You're right, Andy. And, it's the same way in the world outside of Ebay. The customer is always right. That's one of the prices of being in business. But, you don't let the actions of a few bad customers cause you to stop being grateful to your good ones. The best policy is still to give good feedback, regardless of how the transaction turns out later. Denying good feedback, when due, will never make up for the few bad buyers....it can only hurt the seller in the long run. I'm not talking thru my hat...been in business for over 40 years.
Jim

 

[flinthunter]

I don't consider the transaction complete until I know the buyer is happy with it. I only leave feedback after the buyer does.

 

[Iron Patch]

I think part of the problem is if you don't sell much you have too much time to think! The more you sell the more you treat it like moving cattle through the gate... just get it done! So I don't nitpick little stuff, or even medium stuff, leave my generic positive feedback remark, and if they did something to tick me off I just block them and move on. Anyone who leaves me neutral (or negative of course) instantly gets blocked.

 

[Cojones]

Don't see what's the point in leaving buyer feedback anymore. Actually you can't leave buyer feedback anymore. Only positives does not count as feedback. Ebay did away with buyer feedback. Ebay should just give people auto feedback when they pay. It's useless only in making a customer feel happy because they got another number added to their feedback score.

I'm not going to leave anymore feedback for people. It's just a waste of time. Ebay is a wannabe amazon anyways and they did away with any buyer feedback.