Seller wants to cancel transaction on eBay..

[insontis]

In my mind, the problem is really his expecting no negative feedback.....I mean other than he went back on his word. That was his first sin. He's not willing to follow thru, but expects YOU to go the extra mile (which he isn't willing to do) and let him get away with it, and not give him negative feedback. He wants it ALL...and both ways. He needs to learn a valuable lesson, and you are in position to give it to him. I would, at least, give him lousy feedback. If his feedback rating isn't worth the $100 he MIGHT lose, it isn't worth much.
Jim

He has a 529 feedback score and is 100.00% positive.

 

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[insontis]

The seller relisted the fraternity pins by themselves.

............................

Can I report this somehow? Maybe as a duplicate listing?

 

[cheese]

If you go to a store and buy something, they can't change their mind as you're walking out the door. The agreement was made, the money changed hands, it is your property that he is keeping at his home.

If it was a mistake like listing an item at .99 BIN when you meant to list it as the starting price of an auction, and it hasn't been long since it was listed, then I can see it. Mistakes happen. That wasn't the case here. They sold their scrap items for scrap and realized after it was gone that they should have done their research. Too late, they made the deal. I would explain that to them and see if you can work out a trade for their other scrap (trade them your pin for the rest of the junk?). Otherwise, I would contest and leave bad feedback. I spend a lot of time looking for super deals on ebay that I can flip for profit. I would not be happy or leave good feedback if someone did this to me. I had a lot that sold yesterday for $4.99 and I should have gotten probably 3 to 4 times that, but that's how the auction went, so it's a risk I took and it got mailed today. I didn't try to cancel the sale. That's not how it works.

 

[Baltimore]

If you go to a store and buy something, they can't change their mind as you're walking out the door. The agreement was made, the money changed hands, it is your property that he is keeping at his home.

If it was a mistake like listing an item at .99 BIN when you meant to list it as the starting price of an auction, and it hasn't been long since it was listed, then I can see it. Mistakes happen. That wasn't the case here. They sold their scrap items for scrap and realized after it was gone that they should have done their research. Too late, they made the deal. I would explain that to them and see if you can work out a trade for their other scrap (trade them your pin for the rest of the junk?). Otherwise, I would contest and leave bad feedback. I spend a lot of time looking for super deals on ebay that I can flip for profit. I would not be happy or leave good feedback if someone did this to me. I had a lot that sold yesterday for $4.99 and I should have gotten probably 3 to 4 times that, but that's how the auction went, so it's a risk I took and it got mailed today. I didn't try to cancel the sale. That's not how it works.

Yep, I'd have to agree with cheese on this one. The 99 cent thing in the other thread was a genuine mistake, a slip of the finger. In this case, he is retroactively trying to fix his error after clearly agreeing to the sale. I've been burned, we all have, I once sold a vintage Denver broncos starter jacket for .99 that should have gone up past $100, but I misspelled the title so the auction only got found by one lucky bidder. I didn't notice until afterwards, got burned for the $10 I'd spent, but It was my fault and i dealt with it. This guy needs to be shown that thats how it works in the selling game, you can't just back out of your sale. Definitely give ebay a call on this one, Obviously they cant force him to send it to you, but I'm sure they can help you somehow. I'd say contact him, but you'll have to tread lightly or else he might just stop responding all together. Definitely keep us posted.

 

[cazisme]

Bid on the fraternity pin and then dont pay send him an email that it wasnt quite what you were looking for. I will have to find my pin now.

 

[cazisme]

Jees if this is the same ebay that sent the local Sheriff to my house becouse I didnt ship in 2 days instead of the time frame I listed in the auction 7 and failed to call me when they had my phone number ,becouse my wonderfull hp computer died and I didnt return emails for 3 days.. They will most likely will put out a hit on him as he has your money and is reselling again.

 

[Nickleanddime]

Just let it go, no harm no foul. I've had 2 seller cancel on after I told them their listing has a error. One buyer candle due to a job lose. And I bought something today that the sellers going to cancel because he gave me free shipping on one any item and I bought a item for .99 cents that shipping is 44 bucks. I see it all as karma, one day you might need a slide and karma will kick you.

 

[fishwhacker]

I would have not let him get off so easy and if he refused to ship the item would have left a negative. If he had a misspelling or listing at a very wrong price it would be a different story. You sent an offer below the asking price, he thought about it, and accepted it. You paid. Deal was done. We have all had items sell below value. He could have not accepted your offer, they just realized it was worth more money after the fact and wanted to get more.

 

[Oregon Viking]

Best offer issued...best offer accepted. You, sir, won the auction.
Let ebay fight for you. I have 1600+ + feedback rating. I know for a fact...I will get a negative or 2...human nature. No one cares, I see items tons of bids from people with multiple negative feedback. depends on why you received the negs...
You won the auction, it is a contract....light him up!

 

[GibH]

I would have left a neutral stating that the seller refused to honor deal and accepted the cancellation request. The seller isn't "losing" anything. He accepted an offer and accepted the payment.

 

[dumpsterdiver]

I think neutral would be OK, since at least he was honest. If you give him a negative then next time this happens he is just going to say I lost the item. I broke the item. Here is your money back. etc. I think once he made the decision to write you he was willing to take the hit on the negative feedback.

For the first time ever I sold some things at a loss this week. Mostly just trying out .99 cent listings and free shipping auctions. It was a failure but a learning experience. And most learning experiences do come at a price. I honored them but today I had about 3 people who hadn't paid in 6 days since they won the auction.
I knew I could list it differently and get more money. I was hoping they wouldn't pay. So today I tried to cancel the transaction. Immediately they paid. Despite the fact that I had sent them invoices before.

I would have left a neutral stating that the seller refused to honor deal and accepted the cancellation request. The seller isn't "losing" anything. He accepted an offer and accepted the payment.

 

[dumpsterdiver]

Bid on the fraternity pin and then dont pay send him an email that it wasnt quite what you were looking for. I will have to find my pin now.

this would probably be the best possible thing you could do.

 

[diggummup]

Here's my take on it... Some other ebayer got pissed off when he didn't get the pin himself. He messages the seller and tells him what the pin is really worth just because he's that kind of guy. Seller is now kicking himself in the ass for taking the low price offer, greed sets in quickly and he decides that he will not sell it for such a low price and you can't physically make him, so he tells you (not asks you if he can) he is giving your money back and wants you to cancel the transaction. Does that sound about right? Give him a neg. feedback, he deserves it. Especially since he relisted your​ item that you already paid for. Maybe give ebay a phone call on this one. He has to be breaking more than one rule/policy on this deal.

 

[Iron Patch]

Here's my take on it... Some other ebayer got pissed off when he didn't get the pin himself. He messages the seller and tells him what the pin is really worth just because he's that kind of guy. Seller is now kicking himself in the ass for taking the low price offer, greed sets in quickly and he decides that he will not sell it for such a low price and you can't physically make him, so he tells you (not asks you if he can) he is giving your money back and wants you to cancel the transaction. Does that sound about right? Give him a neg. feedback, he deserves it. Especially since he relisted your​ item that you already paid for. Maybe give ebay a phone call on this one.

I think it happened a different way. My guess is the seller thought about researching them but got lazy and figured they weren't worth much, and threw them in the lot. He then accepted the offer, and at the last minute when he had to pack them to ship he figured he better check just to make sure they were not something good. It really doesn't make much sense someone would tip him off because who searches complete listings for lots (and even if so, they knew what it was - makes no sense), and if that person would have seen it while for sale they just clicked the BIN for $60. The seller probably feels it was a good story as it made him seem honest, but in reality it was dumb because he could have easily said it was a relisting error and is no longer available... and if he did that I bet we wouldn't even be talking about it now.

 

[diggummup]

I think it happened a different way. My guess is the seller thought about researching them but got lazy and figured they weren't worth much, and threw them in the lot. He then accepted the offer, and at the last minute when he had to pack them to ship he figured he better check just to make sure they were not something good. It really doesn't make much sense someone would tip him off because who searches complete listings for lots (and even if so, they knew what it was - makes no sense), and if that person would have seen it while for sale they just clicked the BIN for $60. The seller probably feels it was a good story as it made him seem honest, but in reality it was dumb because he could have easily said it was a relisting error and is no longer available... and if he did that I bet we wouldn't even be talking about it now.

I forgot about it being a BIN at $60, so your probably right. But, I know I watch items sometimes and research them before pulling the trigger, so it is possible. I also agree that he should have just asked to cancel due to the item being broken or lost, versus the reasons in the message he sent to the OP. That was a stupid move.

 

[ezman604]

I would personally open a case with eBay. When they listed the item, they agreed to a contract to sell. You made an offer, they accepted, you paid. The item then became yours. No sellers remorse allowed, it was a contract. And then to have them refund your payment only to relist them? NOT a good selling practice. I would file a case before the items sells again, make them pull it and ship to you, the real owner.

 

[Charlesp54]

I was a power seller on eBay. They will bust your chops for this. I was saying just let it go. But since he has relisted it before he has resolved the issue with you tells me he is not a fare and ethical seller. You should file a report with eBay and light him up. Give bad feedback too.

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[Lafitte Deux]

If you are sure that it is the same pin that is re-listed, then yes, you should contact Ebay.
And if it were me, I would not agree to the cancellation.
Lastly, if you receive the lot, I would check it very carefully for any missing items.

 

[insontis]

I think it happened a different way. My guess is the seller thought about researching them but got lazy and figured they weren't worth much, and threw them in the lot. He then accepted the offer, and at the last minute when he had to pack them to ship he figured he better check just to make sure they were not something good. It really doesn't make much sense someone would tip him off because who searches complete listings for lots (and even if so, they knew what it was - makes no sense), and if that person would have seen it while for sale they just clicked the BIN for $60. The seller probably feels it was a good story as it made him seem honest, but in reality it was dumb because he could have easily said it was a relisting error and is no longer available... and if he did that I bet we wouldn't even be talking about it now.

I agree that it doesn't make sense for someone to tip it off, but it wouldn't be the first time someone performed an act of stupidity.

The seller said word for word "I did not know the SAE was so valuable or even what it was until another E-Bayer told me. I did try to research it but could never find it."

I don't think they'd make this up as it doesn't make them look any better as a seller. They claimed to have done research themselves and then received a tip off from what probably was a potential buyer who was watching (there was a watcher or two). Why research an item once it has sold? It wasn't like I "bought it now" without making an offer. They had plenty of time to do MORE digging if they so desired. I mean, why even list he item if you aren't ready to sell it?

It makes sense to me that it played out like this:

There was a watcher on the item who wanted to research it before buying.

The seller receives & accepts my offer.

The watcher learns that it could be potentially more valuable.

The watcher learns the item has already sold to someone else.

Watcher spitefully tells seller it could be worth more.

 

[insontis]

So I just contacted eBay and am less than pleased with the customer service. I'm not sure if I should call back and ask to speak to a higher up or what, but I feel this isn't being resolved as it should.

I explained the situation to ebay. They then told me they would have an investigation team review the item. They said the seller can still sell the item to someone else since they sent me a refund (regardless of me cancelling transaction). They told me that I can leave appropriate feedback. They did not clearly answer if I have any chance of getting the item for what I paid for it. They said once the investigation is finished its not something that I'd be notified about, only that they'd possibly penalize the seller. Did not mention anything about me getting the item that I paid for and when I asked I was told that I could bid on the new item or contact the seller about the previous transaction.

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