Seller wants me to cancel our transaction. Not!

[diggummup]

As a seller on ebay, if I list an item at auction for too low and it sells (for too low) then that is my fault. If I state that I give free worldwide shipping then that is also on me. I recently won an auction from a seller in the UK. They were part of a set of cigarette cards issued from the 1936 Berlin Olympics. Anyhow, I won the set of 4 packs (175 cards) for very little money, $3.43 American. This morning I see a case opened up against me, the seller wants to cancel the transaction because he lost 1 pack of the 3 packs of cards, or so he says. First of all, it was 4 packs not 3 and I think he's full of crap, he just wants to renege on the deal because they didn't generate the interest (revenue) he thought they would. I refused to cancel the transaction. Especially since he hasn't even refunded me but mainly because I want the cards. I may not ever get them but oh well, can't say I didn't try. I sent him back a message telling him I would take what he has and a few other things. I was po'd so I may not have handled it like I should have but I knew this was coming when I won them for that price. Thanks for letting me vent.

Here is the correspondence (sorry part of it is in German, I guess he was trying to reach a certain audience).

Him-

Dieser Fall wurde vom Verkäufer aus folgendem Grund gemeldet: Anderer Grund.Weitere Informationen des Verkäufers: unable to locate part of the item(i cannot find one of the 3 sets)

and my response-

First of all it was 4 complete sets, not 3. Bilder-Gruppe 53,54,55,56. I will take what you have. I knew you were going to do this, when I won them so low. I had a higher maximum bid. Just because nobody bid against me, it is not my fault. You should not have listed it with such so low starting price.

Ebay closed the case after I sent the message declining to cancel the transaction. So what next? I wait until I don't receive anything and then open a case for my money back and give a negative feedback?

Listing- http://www.ebay.com/itm/Reemtsma-17...u6SvcDYI83N%2FYYh9kSA%3D&orig_cvip=true&rt=nc

 

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[ivan salis]

yep - about all you can do.

 

[smokeythecat]

Yep, that's pretty much it.

 

[NJcigarman]

I just sold a case of Pepperidge Farms goldfish. I meant to list it at 12.00 first bid but typed in 2.00. Shame on me sold for 2.00 and will ship tomorrow.

 

[Jim in Idaho]

Yup...world's full of buttheads....and, every once-in-a-while, you run into one. A little more often if you're in business. Sorry for your pain, but at least you got to rant. If it was up to me, I'd boil people like that, in oil.
Jim

 

[Justice70]

E-Bay should have a policy to ban people that do that. One strike and your out.

 

[diggummup]

Bad thing is I have bids in on another one of his items too.

 

[jerseyben]

Why is everyone acting like the seller is so horrible?

As of now, the seller has done nothing beyond requesting to cancel the transaction. Anything beyond that is just assumptions and jumping to conclusions that have not yet occurred. Not a single person has any idea if the seller really lost 1 pack of cards or not.

Boil people in oil? Over something this silly? Good grief...

 

[vwayne1]

Why is everyone acting like the seller is so horrible? As of now, the seller has done nothing beyond requesting to cancel the transaction. Anything beyond that is just assumptions and jumping to conclusions that have not yet occurred. Not a single person has any idea if the seller really lost 1 pack of cards or not. Boil people in oil? Over something this silly? Good grief...

very well said sir. I totally agree. I have cancelled a few auctions after sale over the last 15 years. Lost an item, listed a previously sold item on accident, but not because it sold too cheap. Find out what the story really is before you jump.

 

[Jim in Idaho]

The reason I feel it's a deliberate attempt to avoid selling at the reduced price is that the seller made no attempt to contact the buyer about working things out. If he lost 1 set he could have told the buyer he'd lower the price to reflect the loss. Nope,...he just tried to avoid the whole thing. His word's no good. Just that simple. If you're a stand-up person, you follow through. The reason that integrity has value, is that having it will, at some point, cost you....either money, or pain.
Jim

 

[diggummup]

Why is everyone acting like the seller is so horrible?

As of now, the seller has done nothing beyond requesting to cancel the transaction. Anything beyond that is just assumptions and jumping to conclusions that have not yet occurred. Not a single person has any idea if the seller really lost 1 pack of cards or not.

Boil people in oil? Over something this silly? Good grief...

Put your place in the sellers position. If you sold this item and actually did lose one of the packs of cards, how would you have handled the situation Ben? I can tell you how I would and have handled situations like this in the past. As a seller, if you want a transaction cancelled, the very first thing you do is refund the buyer their money (I think it actually states this in the guidelines) and then you send a message to the buyer beforehand and explain what happened as you are apologizing in the process for any inconvenience this may have caused them. Then you ask them (in this particular case) how you (the buyer) would like to proceed with the situation. This puts the ball in the buyers court. You don't just automatically open a case asking the buyer to cancel the sale of the item they just won without letting them know it's coming. That's a slap in the face as far as i'm concerned and red flag number 1.
Red flag number 2- The seller has over 2000 feedbacks and more than 250 active listings, all of them BIN except one and the other that I already won. This seller knows exactly what he is doing. This listing just did not get the interest/bids he expected it to. It's sellers remorse plain and simple.
Red flag number 3- The guy says he lost 1 of the 3 packs? WTF? The listing was for 4 packs to start with, not 3. I told him to send whatever he has. No reply, nothing= P.O.S. - Should I spell it out?

Guess what that's 3 red flags and that's a strike out! Anyone that cannot see that is living with blinders.


For the record, I'm not whining that I more than likely will not receive this item. I am complaining that the guy is an f'ing scumbag because he is handling the situation the way he is. He is not a stand up guy, plain and simple. Boiled in oil? Maybe not, but he at least deserves a good kick in the ass with my size 14 foot.

PS- FWIW, My maximim bid was about 8x more than what I actually won the item for. That is not my problem.