twiasp
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So I believe I figured out where the goof up was. They had this piece marked with a price tag stating only that it is "jewelry" and had a barcode. The receipt, on the other hand, lists details for the specific item. Here is where the answers almost seem more clear and then make you go.. what?
The receipt says that the item was a jewelry necklace. It says that it is 10K. Also, it states the item weighs 2.2 DWT.
So let me break this down piece by piece. The information that they put into their system states the necklace is 10K, despite it acid testing as 14K and hallmarked on the clasp & tag. Even at 10K with my scale this piece is worth $56, which would mean it would be sold at 71% of spot.
The weight they have listed for my piece (2.2 DWT) puts it at about .1 grams more than mine. Who is correct? I hope theirs for more than one reason. 0.1 grams isn't much of anything, but it is another $2.40 in 14K.
So assuming my scale is off by that little bit (unless they rounded 2.12 DWT up to 2.2), I actually paid $40 for $82 worth of gold.
Maybe they just use a shipping scale and it only moves by .2 at a time.