New Minelab SDC 2300 Just Arrived ... Disappointed Even Before I Use It

[Rehctelf]

So, I was super-excited to get this. However, as I open the box, this $4,000 metal detector is packed horribly. I've searched the net for unboxing videos and have been unable to find any. I've found some Equinox unboxing videos and their packaging looks COMPLETELY different. Mine came rattling around in the box with scuffs and scratches, totally dusty, greasy fingerprints all over, headphones and batteries just kind of thrown in some bubble wrap ... very unprofessional looking. Can anyone tell me if this is how the SDC 2300 is supposed to come or did I get sent a refurb unit?

Thanks in advance for any help ...

 

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[Treasure_Hunter]

View attachment 1827562

So, I was super-excited to get this. However, as I open the box, this $4,000 metal detector is packed like a Chinese piece of crap. I've searched the net for unboxing videos and have been unable to find any. I've found some Equinox unboxing videos and their packaging looks COMPLETELY different. Mine came rattling around in the box with scuffs and scratches, totally dusty, greasy fingerprints all over, headphones and batteries just kind of thrown in some bubble wrap ... very unprofessional looking. Can anyone tell me if this is how the SDC 2300 is supposed to come or did I get sent a refurb unit?

Thanks in advance for any help ...

Who did you buy it from, Minelab doesn't sell direct to customer, they are who you need to contact, maybe it was a return to dealer.

 

[Rehctelf]

Who did you buy it from, Minelab doesn't sell direct to customer, they are who you need to contact, maybe it was a return to dealer.

A bunch of forum members recommended Kellyco, so I ordered it from them. I'll give them a call on Monday, they seem reputable.

 

[smokeythecat]

Yes, you better call them. If you also put it on a credit card and they don't play nice you have a lot more rights than if you used a debit card (I worked in a big bank in that department.) I don't think you'll have any problem though.

 

[Rehctelf]

Yes, you better call them. If you also put it on a credit card and they don't play nice you have a lot more rights than if you used a debit card (I worked in a big bank in that department.) I don't think you'll have any problem though.

Yes, I used a CC because my card extends the manufacturer's warranty by one year ;-)

 

[procali]

when I got mine, it arrived in a cardboard box packed with bunched up newspaper, no charger or headphones, and it had an odor like in the Seinfeld episode of the B.O. it was an entity on it's own , on my review videos I was unable to stay calm and control my oral expressions due to the stench of a rotten mesquite bonfire, on a latter date they sent me a charger , an new headphones, its a beauty of a detector, used it in famous hunted out pounded spots and not one skunk to this day, the stench is still hanging on to the carcass of my sdc, maybe it was given a bushdoctor , shaman blessing , i don't know, but as long as the gold keeps on singing, I dont complain anymore. still call and tell em to send you your money's worth, mine was free!!!! gl and hh

 

[Rehctelf]

Well, after fully charging the batteries, reading the manual, and watching several videos about how to set up the SDC 2300, I have to say that the one I received is a complete non-working piece of crap ... crazy loud erratic noise all of the time, none of the sensitivity buttons do anything ;-(

 

[Treasure_Hunter]

Your not trying to run it in the house or near power lines are you?

 

[Rehctelf]

Your not trying to run it in the house or near power lines are you?

No, I live on the beach and took it down to the waterline. I'll take it to the mountains tomorrow just to be sure, but it looked hokey when I opened it up. I hope I'm wrong. Will report back tomorrow.

 

[Kray Gelder]

Sorry to hear that. I do think you're making a mistake using it. You should have closed it up, called Kellyco, and returned it. Now you've used it, it's yours.

 

[Rehctelf]

Sorry to hear that. I do think you're making a mistake using it. You should have closed it up, called Kellyco, and returned it. Now you've used it, it's yours.

I haven't gotten it wet, scuffed it up, or damaged it ... only testing it. If it is defective, they WILL be taking it back ;-)

 

[Keppy]

That is why i do not buy from Kellyco any more. i do not trust them.

 

[apcomputing]

That is why i do not buy from Kellyco any more. i do not trust them.

Absolute shame. I have bought from kellyco since 1984. Never had a problem. They'll make it good, I hope.

They let me return a detector after a month, once. (Store credit, but better than I expected. I was really over a barrel, living overseas, and like I said, I had used the thing a month.)

 

[Treasure_Hunter]

No, I live on the beach and took it down to the waterline. I'll take it to the mountains tomorrow just to be sure, but it looked hokey when I opened it up. I hope I'm wrong. Will report back tomorrow.

Call them and tell them you want to return it period.

 

[Rehctelf]

UPDATE: Well, I took it to the nooks and crannies of Red Mountain by my house in Ventura. It turns out there was a small piece of plastic in the battery compartment that caused it to reset every time the 2300 would move. Took that out, dialed it in, and everything is working fine now ... although, based on the condition of the unit when I received it, I am pretty sure someone had returned it to the dealer even if they had not taken it out to the dirt. Now that it's working, I'll keep it ...

 

[procali]

 

[procali]

this video is the best i found and helped me set it up the first time out, and got me the treasures, first time was in a saltwater beach. check it out.

 

[procali]

this vid will be of great help and reduce the learning curve, its from nugget shooter's. used the tips my first time out and found the treasure.

 

[Honest Samuel]

Return it it because it was used and that is why you had problems with it. Take the good advice of professional treasure hunters here.

 

[bowser]

problems

kellyco has new owners