My TRX pin pointer went insane, so, it had to go see the doctor in Sweet Home Oregon. You turn it on and it started squawking and babbled uncontrollably. Sometimes it would turn itself on all by itself and not want to turn off. You couldn't get into the advanced settings mode either. Anyway, I went online, filled out the commitment form, wrapped it into a straight jacket, and shipped it to White's along with an explanation as to what it was doing. A week later, and a brand new pin pointer was at my door. That is nice quick service. My only nit on it is that my old pin pointer was the color I really liked (day-glo lime green), and the new one is just your basic black with an orange cap. No explanation as to what happened to the old one, or why I didn't get the same color new one. Not a big deal, I was just curious as to what happened, as, it was working great until the brain seizure. Kudos to White's for the quick service, it would just be nice to have some sort of communication that would explain the situation. 
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