My CTX arrived back to me today after being sent in for repairs. :) :) :)

[Dan(NM)]

I couldn't be happier with the way my repair was handled by Minelab and the new repair center. I shipped it out Tuesday Sept. 26th, they got it Thursday the 28th, I received a text that evening informing me that they had the detector and it was on the bench the same day. Friday I got an e-mail from Minelab telling me the CTX had arrived at the repair center and they would keep me informed about the progress. Got a text from the repair center on Tuesday Oct. 3rd telling me my CTX was done and would be shipping out the same day. Later in the day I got 2 e-mails from Minelab, one stating my CTX was done and the other was my tracking number. I got it today and all is well. Kudo's to Minelab, hopefully this is the rule and not an exception to the repair woes in the past.

 

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[RustyGold]

Hey Dan,
Awesome news! Glad to hear all is well with your detector? Now that's what I call service and great communication.

 

[Metal Detecting Stuff]

The new service center is doing great, I've had a customer that got his back quickly too.

Wayne

www.metaldetectingstuff.com

 

[fuceye]

What did they say they did to it....?

 

[Dan(NM)]

They replaced the faceplate and the touchpads.

 

[sssmiller]

I chose a different mfg. due to the earlier neg comments about service. Looks like everything is great now. Planning an order for the CTX this summer. Now I have a couple months to explain to the wife why I need to keep both.

 

[sprailroad]

I chose a different mfg. due to the earlier neg comments about service. Looks like everything is great now. Planning an order for the CTX this summer. Now I have a couple months to explain to the wife why I need to keep both.

Not a problem, just tell her that you enjoy the hobby so much, that you bought HER a detector as well, because that's just the kind of guy you are. Of course you would like to borrow it, just to make sure it operates ok etc........