Minelab Repair Service Is Great - CTX

DeepseekerADS

Gold Member
Mar 3, 2013
14,880
21,733
SW, VA - Bull Mountain
Detector(s) used
CTX, Excal II, EQ800, Fisher 1260X, Tesoro Royal Sabre, Tejon, Garrett ADSIII, Carrot, Stealth 920iX, Keene A52
Primary Interest:
Other
I'd assembled my CTX incorrectly, lower shaft into upper shaft wrong position. And could not disassemble it, it locked in. I blame both myself and the manual, which I consider vague. Certainly I'm not the only person in the world who got that wrong, though I do feel rather duh.....

Months later, I finally called Minelab, and they directed me to send it to their facility in Winter Springs, FLA.

I shipped it last Friday, and today (6 days later including the weekend) received a new upper and lower. It was an immediate turn around. No charge.

Hats off to Minelab!
 

I'd assembled my CTX incorrectly, lower shaft into upper shaft wrong position. And could not disassemble it, it locked in. I blame both myself and the manual, which I consider vague. Certainly I'm not the only person in the world who got that wrong, though I do feel rather duh.....

Months later, I finally called Minelab, and they directed me to send it to their facility in Winter Springs, FLA.

I shipped it last Friday, and today (6 days later including the weekend) received a new upper and lower. It was an immediate turn around. No charge.

Hats off to Minelab!

Deep don't feel bad, when I assembled mine I put lower shaft on upside down, didn't notice till I had it completely assembled and screen wouldn't center up properly.. Had to take it apart to fix..


Repair shop at Kellyco does real good work!
 

"Repair shop at Kellyco does real good work! "

AMEN!!!!
 

Top Member Reactions

Users who are viewing this thread

Back
Top