Little bit disappointed in Garrett today!!!

[Sandman]

Had to send off the AT Pro for the same trouble everyone has had with it. I've contacted Garrett by phone and emails besides instructions when I sent it in to either call me or send me an email when it was done with the tracking number so I could tell when stupid UPS was going to deliver. Since I've had to take legal action against UPS twice for non delivery I was concerned they would deliver it to the wrong house again but their records showed they delivered it to me. However it wasn't my signature on either record.

Anyway UPS was by the house when I wasn't here so I got the lil sticker on the door. I just hope they get the right house two days in a row. UPS keeps changing drivers so My regular driver knows me because I give him a can of beer when he delivers.

Hopefully the AT PRO will work too............

 

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[Tom_in_CA]

Good Luck Sandman. But the good news is, based on your profile under your avetar, you have plenty of spare machines to choose from ..... while you wait!

 

[zincmaster]

gl with the at, i am sending mine back today , i was really po'd and upset that my at pro was not up to par but the people at garrett were great help and siad they would either have mine back or a new one within 1 week of the getting it...
now the place i bought the detector were a bunch of jerks, and i will never order from them again their name starts with a K and ends in O . and the free pinpointer was a big joke, so i went to arbor freight bought theirs for $15 and im happy, i just hope im happy when i get my at pro back................but atleast i still have my bounty hunter .... hh and i hope your detector .is right when you get it back,

 

[gleaner1]

Sandman and zincmaster, prepare to be blown away when you get your good machines. You will see.

 

[extractor]

When I sent mine in it took a few weeks round trip. I called to check on it and got the ups tracking #. It came back working ok. Sandman,Based on your profile under your avatar, my guess is,
after some trips out with the AT Pro, it will just sit on the shelf. It's an ok detector.
IMO, Ya have some detectors listed that will out hunt it........

 

[ultraflight77]

Sent mine back a month ago,they replaced my coil and it is operating smoothly now.I hope your happy with yours when you get it. Keep us posted

 

[outdoors]

seems like there has been alot of problems with the AT pro detector threw out all the other forums besides this
forum about the AT pro whats up with this new detector thats suppose to be the big break of all detectors from Garrett

 

[Jeep]

I think I will get one, the bugs should be worked out by now and if they ain't I can just walk down
the street and have them fix it

 

[lookindown]

I think I will get one, the bugs should be worked out by now and if they ain't I can just walk down
the street and have them fix it

LUCKY

 

[Sandman]

When I sent mine in it took a few weeks round trip. I called to check on it and got the ups tracking #. It came back working ok. Sandman,Based on your profile under your avatar, my guess is,
after some trips out with the AT Pro, it will just sit on the shelf. It's an ok detector.
IMO, Ya have some detectors listed that will out hunt it........

You are right about me having lots of detectors waiting for a trip outside. I am not hurting for something to use. I get questions about many detectors and I needed to have answers from experience of using them. I love my Excal, CZ-20 and Tiger Shark for the water and use to own a AT 4 and can't remember what happened to it. I need a good detector for cleaning the beaches of metal for the county and a PI out of the question because no other detector can work near them.

 

[Bart@Big Boys Hobbies]

Let us know how they are when you get them back. All the reports i hear are great! The AT really is a good machine!!!

 

[mts]

I think I will get one, the bugs should be worked out by now and if they ain't I can just walk down
the street and have them fix it

I've got to say that I wouldn't buy this machine until they come out with the next model. I was considering it but based on the feedback here I think it is way too soon. They have an obvious problem that many people are experiencing. It is insane that they expect you to pay shipping to have a known problem like this fixed. They should do the right thing and pick up the shipping charge if they know that the problem you are having is this common issue. In essence, the problem has reached a point where a most companies would do a recall. And although they claim that it was only with the earlier serial numbers, that does not appear to be the case. So although I don't expect them to issue a true recall, they should at least acknowledge that there is an issue with the detector in general and pick up the shipping charges to have it fixed.

I love my Garrett ProPointer, but you couldn't pay me enough money to take a chance on the AT Pro right now. I'll hold onto my money and check back with them on the next iteration of this product.

 

[elemerica]

Mine was delivered today. Sent it back to Garrett, it was with them for four days and then on it's way back to me. Hopefully I'll be able to try it out tomorrow, should be nice and sunny out

 

[elemerica]

Mine was delivered today. Sent it back to Garrett, it was with them for four days and then on it's way back to me. Hopefully I'll be able to try it out tomorrow, should be nice and sunny out

Got it when I got home and ran it in the yard real quick; it's like a different machine. Doesn't false if I tap into something anymore, pin pointing seems to be much better and unless I'm flailing it around like crazy it barely makes a peep.

According to the sheet that was included, they repaired something (not clear what, just says "REPAIR") and they also shipped a brand new coil with it. They also threw in a neat little digging trowel

Way to go Garrett - awesome service and the detector feels right now!