Monty
Gold Member
- Jan 26, 2005
- 10,746
- 166
- Detector(s) used
- ACE 250, Garrett
- Primary Interest:
- All Treasure Hunting
I recently lost a pad for the headphones that came with my now not so new Garrett GTI 2500. I contacted the Garrett factory direct and requested to buy a new earpad since it was not due to faulty equipment, strictly my fault that I lost it. They sent me a new earpad at no cost to replace it. The pad did not fit so when I informed their Rep. Louise, she got back to me immediately and told me they did not have that particular pad in stock. So, what did she do? She sent me a brand new set of headphones, no charge and I didn't even have to return the old ones! A pat on the back to the Garrett folks as their customer service is superb! JIM
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