Garrett 5x8 coil

[Heysenn]

I bought a coil off eBay, "new" ... It looks used and it doesn't have any paperwork. All of my other Garrett gear has come with warranty paperwork.

Have any of you ever bought a this coil and it didn't come with paperwork or am I getting the run around from this ebay seller?

Thanks!!

He swears it's new and there's no paperwork ...

 

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[hondapartshero]

Can you list the seller because I just bought one on Sunday and it should be here tomorrow so I'll let you know how mine comes

 

[Heysenn]

Can you list the seller because I just bough one on Sunday and it should be here tomorrow so I'll let you know how mine comes

Jtuya

 

[hondapartshero]

Man that's the same guy, but I'm not worried because I paid through PayPal and buyers always win. I'll let you know when I get it

 

[Heysenn]

Man that's the same guy, but I'm not worried because I paid through PayPal and buyers always win. I'll let you know when I get it

I know. This guys an @$$. I mean, it's dented, scratched and had dirt on it. No box, no paperwork, nothing. He says it's new ... I don't know what I'm going to do. We did PayPal too thank goodness! His English is bad too ... Ugh.

I'm just seeing is anyone had EVER bought a NEW Garrett item with no box / paperwork, etc.

 

[Heysenn]

Man that's the same guy, but I'm not worried because I paid through PayPal and buyers always win. I'll let you know when I get it

I know. This guys an @$$. I mean, it's dented, scratched and had dirt on it. No box, no paperwork, nothing. He says it's new ... I don't know what I'm going to do. We did PayPal too thank goodness! His English is bad too ... Ugh.

I'm just seeing is anyone had EVER bought a NEW Garrett item with no box / paperwork, etc.

 

[hondapartshero]

Bordallo is the parent company and it looks like they are an authorized dealer from looking on the bounty hunter, tesaro, teknetics, fisher and garrett websites. The eBay username is the owners name. Not sure though what happened can you post some pics and I'll do the same when mine comes in.

http://bordalloweb.com/catalog/contact_us.php

 

[Heysenn]

Pics

 

[hondapartshero]

I'll take a look when I get home as the pics are a little small on my phone. I'll compare mine when I get it tomorrow, in the mean time I'd call Garrett and see what they say about the seller and the paperwork issue.

 

[vpnavy]

Heysenn - Based on his feedback - he seems like a reliable seller. I looked him up and he sold 17 of those puppies so far and his feedback on that listing appears to be good. I wonder if someone screwed up and sent a returned coil vs. a new one? Anyway, did you send him your pictures? If you did and he still won't correct the problem I would send a e-mail (attach pictures) to Garrett (see below) and explain what happened. I have actually read threads that show Garrett pulling sales authorization from dealers for problems. Let us know how it goes...

Hobby Division

Telephone:	1-972-494-6151
Toll Free:	1-800-527-4011 (USA/Canada only)

Hobby Email: [email protected]

Hindsight is 20/20 - but for your next MD purchase (including accessories) you really should consider a purchase from one of TN's Supporting Vendors. Their prices (personal experience) beats anything you will find on EBay.

 

[Metal Detecting Stuff]

The 5x8 coil comes to the dealers wrapped in bubble wrap. No paperwork is needed, your receipt acts as your proof of warranty.

Wayne

www.metaldetectingstuff.com

 

[Heysenn]

We're going to contact Garrett and send the pics to the eBay guy. I hope it's just a mistake. We'll let you guys know how it goes.


Let us know how your coil looks when it comes too.

Thanks for all the feedback.

 

[hondapartshero]

Got my package today. No issues here, coil and cover look great and new. Came in bubble wrap with receipt. Sorry that happened but no issues with mine. I'll be testing it out this weekend at the beach so I'll let you know how it works. Best of luck!

 

[Heysenn]

Okay. So we contacted Garrett, sent them pictures and the coil is USED. They are sending us a brand new one and will be paying for us to return this used one the eBay guy sent us back to Garrett, not the eBay guy. Thanks for help guys!!

 

[Potts]

Personally.......I'll use the vendors on Treasurenet and wait for the item to become available than this.....

 

[Metal Detecting Stuff]

I'm glad things worked out, Garrett customer service does a great job exceeding customer's expectations.

Wayne

www.metaldetectingstuff.com

 

[Heysenn]

Personally.......I'll use the vendors on Treasurenet and wait for the item to become available than this.....

This guy was apparently an authorized Garrett vendor. And I had a $50 eBay card.

 

[Potts]

Looks 2nd hand to me....just saying....

 

[Heysenn]

Looks 2nd hand to me....just saying....

It was. That's the while point ...

 

[digthis]

I bought a ATPro from this vendor about a 1 1/2 months ago with no problems? {Out of stock!Big Boys and Kellyco} Go figure, I'm glad Garrett stepped in, I'm happy your getting the dd 5x8 coil! Let us know how you do when you get it!