Free stuff from Kellyco

[Buffalo Morris]

Has anyone else had any issues with the free stuff from kellyco floating around in the box and damaging the detector? I had this happen a couple of years ago and today I opened up my new Minelab Safari only to find that the Digger that was loosely added to the box with all the other items and it poked a hole in the screen. I have a planned hunt this week and needless to say I am a little disappointed but I am not too conserned because I have had good customer service with Kellyco in the past and I am sure they will resolve this issue. I just wish they had a better way of packing the free stuff. I do not want to send back the free stuff with the detector when I have it replaced just to have the same free stuff shipped again with the Safari. I just as soon have the Minlab Safari sent without packing loose items with it. Has anyone else had this issue? Can Kellyco just replace the Detector by itself?

 

Amazon Forum Fav 👍

Family Maps of Hinds County, Mississippi, Deluxe Edition - Grab it through Amazon!

[dogpound]

another reason why i don't shop there

 

[metdetdevl]

Has anyone else had any issues with the free stuff from kellyco floating around in the box and damaging the detector? I had this happen a couple of years ago and today I opened up my new Minelab Safari only to find that the Digger that was loosely added to the box with all the other items and it poked a hole in the screen. I have a planned hunt this week and needless to say I am a little disappointed but I am not too conserned because I have had good customer service with Kellyco in the past and I am sure they will resolve this issue. I just wish they had a better way of packing the free stuff. I do not want to send back the free stuff with the detector when I have it replaced just to have the same free stuff shipped again with the Safari. I just as soon have the Minlab Safari sent without packing loose items with it. Has anyone else had this issue? Can Kellyco just replace the Detector by itself?

Just shoot me a message or give us a call and we will take care of the issue. This is very rare as one of the main things we focus on is delivering the product to our customers as quickly and efficiently as possible. If you want to call, ask for Gene our sales manager and he will get you all set. 1-888-535-5926.

 

[TNGUNS]

Ok......that is what ya call customer service ..

 

[khpony]

Yes they do provide great setvice!

 

[Treasure_Hunter]

Most issues with kellyco customer service is people not contacting the right person or posting complaint on wrong forum. They try hard to provide good service...

 

[Beans]

Just be sure to tell them thier COO sent you. Kellyco will treat you right even if you don't.

 

[Buffalo Morris]

Kellyco jumped right on it right away and I should have a new detector in a couple of days. They have great customer service. Thanks

 

[Buffalo Morris]

In LESS than a week I had the old one shipped back and I have received the new detector. With that kind of service I will keep coming back.