Ebay question: What can or should I do??

[clovis97]

Back on March 19th, I sold a $20 tool on ebay. I shipped the tool the very same day, and it should have arrived at the buyer's address in 2 days.

The tool hadn't arrived on April 3rd, and the buyer was fair, but irritated. The only tracking information was listed as "Accepted at the (my) post office on 3/19", and nothing else. I was on vacation at the time, so I gave the guy a full refund.

On April 16th, I received an email from the buyer stating "I got the tool! It finally arrived!!!" He wanted me to debit his account, which I can't do. I asked him to either return the tool or paypal me the money. At this point, I have received neither.

Is there any recourse in this situation with ebay? The guy has my tool and my money. The tracking shows that he eventually got the tool, and I have his email to prove that he got it.

I know that it is only $20, but that is $20 that I worked for, and would rather have it or the tool in my possession.

Thoughts??

 

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[Lafitte Deux]

I would call Ebay and explain the situation. You should be covered under seller protection.

 

[Paleo_joe]

Send him an invoice from paypal so he can just click to pay. You might even be able to make it so it avoids ebay fees. If you did not cancel the first transaction you have already paid a final value fee.

 

[dumpsterdiver]

He might think if he had to wait you're going to have to wait. Passive aggressiveness runs very high in parts of the country.

I guess I would call eBay first and then call the guy directly if that doesn't work out.

After that is where my idea of a regional treasurenet A-team style enforcement team comes in.

 

[cheese]

Sounds like an honest guy since he told you it arrived, so send him a paypal invoice and let him pay you for it. I'm not sure what is going on with the postal service because I have been getting stuff much later than I should as well. It took me 2 weeks to get my boat registration stickers in the mail after the date they were mailed.