onelife
Jr. Member
- Jul 14, 2011
- 51
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- Primary Interest:
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CUT OFF BY CHASE IN NY, WARNING DO NOT ORDER MORE THAN 2 BOXES
Chase was my best producing bank, had a great relationship with the bankers and tellers. I was on
a first name basis with everyone. The branch that I dealt with primarily went out of their way to
accomondate me and my "hobbie" They ordered for me twice a week until the "loss prevention department" got
involved. I was told by the teller that the branch manager got a call from the lost prevention department at Corporate and
was told to cease ordering coins for me and my account was going to be closed. I called the department and asked for an explaination
and they told me that they told me it is due to the activity on my account, coin orders. I explained to them that I
was a customer for over 20 years and currently have two mortages with them and had paid off one a couple of years ago. Their
response was that it didn't matter and the closing of my account will not effect my loans with them. Attached is a copy of the letter.
The Loss prevention department told me that they are cracking down on all orders, for coins, from personal account holders
Warning: Chase is tracking all of the orders and will close your account when they see fit. Chase charges business customers $0.15 cents a roll, $7.50 a box for coins. Chase is losing money everytime a customer with a personal account orders boxes.
Chase was my best producing bank, had a great relationship with the bankers and tellers. I was on
a first name basis with everyone. The branch that I dealt with primarily went out of their way to
accomondate me and my "hobbie" They ordered for me twice a week until the "loss prevention department" got
involved. I was told by the teller that the branch manager got a call from the lost prevention department at Corporate and
was told to cease ordering coins for me and my account was going to be closed. I called the department and asked for an explaination
and they told me that they told me it is due to the activity on my account, coin orders. I explained to them that I
was a customer for over 20 years and currently have two mortages with them and had paid off one a couple of years ago. Their
response was that it didn't matter and the closing of my account will not effect my loans with them. Attached is a copy of the letter.
The Loss prevention department told me that they are cracking down on all orders, for coins, from personal account holders
Warning: Chase is tracking all of the orders and will close your account when they see fit. Chase charges business customers $0.15 cents a roll, $7.50 a box for coins. Chase is losing money everytime a customer with a personal account orders boxes.
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